Reference

Terms and Conditions That Govern Your 0n99 Account

Every account opened on 0n99 operates under these terms. They set out what you can do, what we expect, and how your wallet activity through bKash, Nagad, and Rocket is handled.

Account eligibility rulesbKash, Nagad, Rocket wallet termsConduct and fair-use conditionsRegion and local law dependencyAccount suspension criteria
0n99 Terms and Conditions That Govern Your 0n99 Account
HOW WE APPLY THESE RULES

Enforcement, Security and Your Account Rights

These terms exist to protect your account and maintain a fair environment for everyone on the platform. We enforce them consistently — no account is exempt. Below is how each major area works in practice, so you know what to expect if a situation ever arises.

Account Security

Your login credentials are your responsibility. We use encrypted sessions and OTP verification on new devices. Never share your PIN or password with anyone.

Wallet Verification

Deposits via bKash, Nagad, or Rocket must originate from a wallet registered in your own name. Mismatched wallets are held until you provide ownership confirmation.

Data Retention

We retain account and transaction records as required by our operational obligations. You can request a summary of data held against your account by contacting support.

Terms Change Rights

We may revise these terms at any time. Changes take effect when published here. If a revision materially affects your account, we will notify you via the email on file.

TERMS CONTACT CHANNELS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a decision made against your account was applied incorrectly, contact our support team directly. We handle terms-related queries through live chat, email, and a dedicated Bangladesh support line — all accessible from your account dashboard. Wallet disputes involving bKash, Nagad, or Rocket can be raised through live chat with your transaction reference ready.

Live Chat Start a chat from your account dashboard for immediate terms queries, wallet holds, or account conduct questions. Have your account ID ready.
Email Support Send a detailed message to our support address for formal terms disputes or written records. We aim to respond to every email within one business day.
Bangladesh Account Help Our Bangladesh support team handles bKash, Nagad, and Rocket payment disputes and account-specific terms questions in clear, practical English.

Frequently Asked Questions About These Terms

The questions below come from real account holders checking their rights and obligations under these terms. If yours is not listed, reach our support team through live chat.

Yes. Your agreement to these terms does not override local law. If wagering is restricted where you are, local law takes precedence and account access may not be available.

No. Deposits must come from a mobile wallet registered in your own name. Third-party wallet transactions are flagged and held pending verification of ownership before any funds are released.

Depending on the breach, we may suspend the account, restrict withdrawals, or close it permanently. We will notify you by email with the reason and any available next steps.

Contact support via live chat or email with your account ID and a data request. We will confirm the data held under your account and share a summary within a reasonable timeframe.

The current version is always the one on this page. For material changes, we send an email to the address registered on your account. Continued use after a change means you accept it.

Yes. Contact our support team by email with your account details and the reason you believe the suspension was applied in error. We review every formal dispute and respond in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.